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Reservations – Requests
Does it cost me anything to make a condominium
request?
Normally, your condominium request will be fulfilled
at the time of your call. However, if there is no
available inventory when or where you wish to vacation
we will take a request and happily do a search for
you. A $50.00 deposit is taken at the time you place
your request; however, this deposit is fully refundable
in the event you cancel your request prior to confirmation,
or if we are unable to fulfill your request. If
an exact match is offered (unit size and dates),
and you decline the week, the $50.00 deposit is
forfeited. If you accept the confirmed condominium,
the $50.00 will be applied towards your balance.
Do I have to stay a full week at my condominium?
A full-week stay is not required. Although if you
are unable to check in on the date specified on
your confirmation, you must notify the resort, you
may check out when you please.
Reservations – Confirmations
How long does it take to confirm a condominium
request?
The time it takes to confirm your vacation request
will depend on both the area(s) and date(s) you
request. Many requests are confirmed during your
initial phone call! If your request is not confirmed
during your initial phone call, your vacation counselor
will be able to give you an idea of how long it
will take to confirm.
“What are the check in / check out
days?”
As a guideline, vacation properties will choose
a particular day of the week as their check in and
check out days, which are usually Friday, Saturday,
or Sunday. Please keep this in mind when choosing
your travel week.
“When should I expect confirmation
for my request?”
You can expect a response approximately 6-8 weeks
before your earliest request date.
Property Information
What does a standard condominium include?
Most standard units include fully-equipped kitchens,
televisions, VCRs, and telephones. Some units include
ceiling fans, decks or patios, and washers and dryers
for your convenience.
Are all condominiums in a resort where there
are resort amenities?
The vast majority of condominiums are in a resort
setting; however, we do have some rural areas where
our condominiums are upscale cabins or single-structure
accommodations. Your vacation counselor will, at
the time of confirmation, inform you as to the type
of condominium and the amenities.
Are pets allowed in condominiums?
Unfortunately, pets are not allowed in condominium
units.
General Information
Will booking a condominium listed on the
Advantage Hotline affect the number of weeks I have
available for the year?
Absolutely not! You may book as many weeks from
The Advantage Hotline listings as you want! Because
we commit to thousands of condominium units per
year, and most of these are on a year-round basis,
we always have inventory that we will discount and
offer on the Hotline as an additional benefit of
your membership.
What if we want to take a cruise that is
not a Member Appreciation Cruise or one on which
you do not have group space?
We are here to book any cruise on which you want
to go, and we will take the time to research and
find additional discounts and upgrades that other
agencies, not specializing in cruises, are not aware
of. On top of that, we offer our Cruise Savings
Guarantee that flatly guarantees you that we will
save you at least 5% off any non-group written quote
you receive (the booking must be available to us).
What types of bookings does our Membership
provide?
As a full-service Travel Agency, bonded by the Airline
Reporting Corporation, we are capable of booking
all standard types of agency bookings for airlines,
hotels, rental cars, cruises and vacation packages.
What is the minimum age requirement to rent
a car?
All rental companies have a minimum age requirement,
usually 25.
Some will rent to those 21 years old with a surcharge,
which tend to range from $5.00 to $25.00 a day.
Ask about this policy if you are under 25.
Some rental car companies will rent to those 18
and above in certain situations. Government or Military
personnel on official business are often allowed
to rent. Some companies will rent a car as an insurance
replacement vehicle.
The minimum age requirement applies to the renter
as well as any additional drivers.
Do I have to return the car to the same
location?
Not always, some rental companies allow you to drop
off their car at their other locations in town,
in other cities or even other states.
You’ll need to ask at the time the reservation
is confirmed about each particular case to see if
it is allowed.
You’ll also need to know the cost since there
is usually a charge for this convenience.
Some companies have special low shuttle rates available
between two popular locations.
Some companies have special low rates available
if they need the car moved to another location.
Often, parts of rental fleets are moved south to
north for the summer and north to south for the
winter to adjust for seasonal needs. So, if you
do happen to be going that way you can really find
some good deals
How far can I drive the car?
Ask about any mileage charges and limitations at
the time the reservation is confirmed.
There may be limits placed on the mileage if you
take the vehicle out of state. There may be mileage
limits for certain types of vehicles especially
specialty or luxury vehicles. If you go over these
limits, the charges can add up quickly.
Can I get a package with my condominium
that includes airfare and a rental car?
Yes! We have vacation counselors who specialize
in packages, and who are eager to find you the lowest
airfare and rental car rate to complete your vacation
plans. Remember, you also earn Advantage Dollars
on select travel bookings, which can be used towards
future vacations!
What kind of cruise bookings and savings
does my membership offer?
We promote what we call Member Appreciation Cruises
which are popular sailings in which we secure group
space. Savings to members are approximately 7% up
to 35% off brochure rates. We also secure group
space in which we can secure lower rates than an
agency that does not invest in group space.
How do I place a condominium request?
Call our toll-free membership number and ask for
the Condominium Department. Be sure to have the
following information ready:
1) member identification number,
2) dates of travel,
3) vacation destinations desired,
4) the number of people traveling, and
5) the unit size desired. It’s that easy!!
What is the policy if I want to cancel my
condominium?
If you need to cancel, and we can rebook the unit,
we will issue you a voucher to be used on your next
condominium vacation, less a $100.00 cancellation
fee. If we are unable to rebook the unit you are
still responsible for the week, however if you can
find a guest to vacation in your place we will do
a name change for a minimal $35.00 administration
fee
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